Shipping & Delivery Time
Delivery time is 3-7 work days for in-stock dolls.
Delivery time is 7-25 work days for custom dolls.
Discreet Packaging
The doll will be packed in a plain carton box. There is no label on the box that may reveal the content. Nobody knows what’s inside.
Shipment & Tracking
Your package will be shipped by FedEx, DHL, or UPS. Once it’s shipped, we will send you the tracking number by email.
Order Change Or Cancellation
Order processing starts within 2 hours of receipt of your order in general, so please make sure your order is correct before you hit the submit button. If we have begun processing your order, and you still wish to cancel your order, Please abide by the following policies :
You can cancel the order within 12 hours, don’t pay any fee, and we can refund full to you.
If you still want to cancel after 12 hours, we will charge a certain fee according to the progress of your order processing.
If we do not reply to your email in time, please wait patiently. We will process it according to the time you send the email.
Once the doll has been shipped and offered you the tracking number for the in-stocked doll or your custom doll has been finished yet, the order will not be canceled, please understand.
tejas –
Prices are low and quality is high which is very hard to find. It makes the process as easy as possible. Shipping was smooth & discrete. If you have any issues, talk to them and they’ll take care of you.
Jonathan –
I am a very happy repeat customer. It’s important knowing that they stand behind their products and they do. I recommend them highly.
Pernell Grant –
Got delivered on time. A little heavy but gives her a more lifelike feel. I been dreaming of getting one of these dolls for a long time. Thank you
Sunlight –
Cleaning is much easier than I thought. The product exceeded my expectations for the price.