Shipping & Delivery Time
Delivery time is 3-7 work days for in-stock dolls.
Delivery time is 7-25 work days for custom dolls.
Discreet Packaging
The doll will be packed in a plain carton box. There is no label on the box that may reveal the content. Nobody knows what’s inside.
Shipment & Tracking
Your package will be shipped by FedEx, DHL, or UPS. Once it’s shipped, we will send you the tracking number by email.
Order Change Or Cancellation
Order processing starts within 2 hours of receipt of your order in general, so please make sure your order is correct before you hit the submit button. If we have begun processing your order, and you still wish to cancel your order, Please abide by the following policies :
You can cancel the order within 12 hours, don’t pay any fee, and we can refund full to you.
If you still want to cancel after 12 hours, we will charge a certain fee according to the progress of your order processing.
If we do not reply to your email in time, please wait patiently. We will process it according to the time you send the email.
Once the doll has been shipped and offered you the tracking number for the in-stocked doll or your custom doll has been finished yet, the order will not be canceled, please understand.
WR. –
First off, i cant stress enough how good these guys have been to me. From beginning to end they have been there 100%. Very quick responses and customer service has been outstanding. They are so willing to work with you. AAAAA++++ to all them
Happy.M –
Hi guys I am very happy with my doll of choice and she is wonderful and great and I like her and the company is good to talk to and gets your order on time and right thanks again
steve –
I have been very satisfied with all the products that I have bought here and also with the customer service which has been great from start of the order to the delivery, keeping in touch and professional, answering quite fast and always ready to help and to see if dolls are to the customer’s satisfaction or if they can meet the needs better. They Read more about review stating Great overall service and productswould do their best in improving something if you would like it.
Rbern –
Just got my doll and I absolutely love her! Real life feel, beautiful face, perfect hourglass body! I highly recommend
Wan –
I received my doll in a really fast time. It looks exactly like it did in the picture. The support team was also great. Keeping me updated on all of the progress with my doll, made it a really easy process. Overall, I would definitely make another purchase and highly recommend to everyone who’s also interested. I’m a very satisfied customer!