Shipping & Delivery Time
Delivery time is 3-7 work days for in-stock dolls.
Delivery time is 7-25 work days for custom dolls.
Discreet Packaging
The doll will be packed in a plain carton box. There is no label on the box that may reveal the content. Nobody knows what’s inside.
Shipment & Tracking
Your package will be shipped by FedEx, DHL, or UPS. Once it’s shipped, we will send you the tracking number by email.
Order Change Or Cancellation
Order processing starts within 2 hours of receipt of your order in general, so please make sure your order is correct before you hit the submit button. If we have begun processing your order, and you still wish to cancel your order, Please abide by the following policies :
You can cancel the order within 12 hours, don’t pay any fee, and we can refund full to you.
If you still want to cancel after 12 hours, we will charge a certain fee according to the progress of your order processing.
If we do not reply to your email in time, please wait patiently. We will process it according to the time you send the email.
Once the doll has been shipped and offered you the tracking number for the in-stocked doll or your custom doll has been finished yet, the order will not be canceled, please understand.
Bogo –
Have nothing bad to say about the site and communication. Its a great site and great staff. I did not get my doll yet but i can wait i know it take time for that. Otherwise everything is great thx 😊 :sign_horns:
Adelaida –
This is the first time I used CSD and it was the best experience I’ve ever had. They hit a grand slam home run on every aspect of buying a doll. Whenever, I had a question they got back to me immediately. When it came time to purchase the doll they made it easy to do so, and kept me updated on the status of the doll as it was being made. I would highly recommend CSD!!!
DiJo –
My Shopping Experience with CSD have been nothing but tremendous. My product is very satisfying, and i would highly recommend both the product and CSD.
Terry G –
CSD really took care of me when I had an issue with my order, and helped fix the issue.
Thomas –
Great communication every step of the way and I got a quick personal response when I sent a question. Great company to do business with!
Cyrus –
Very pleased with the CSD service and sorting out any minor problems, would use again
Ian –
A good range of extras are included as standard, which done other suppliers charge. Very happy with the end result.
Benjamin –
Very kind and helpful service. Professional and fast.